NFLOC Platform Rewrite

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NFLOC
Platform Rewrite

Smart Data rewrote a legacy NFLOC system and identified data issues that helped a major Medicaid provider recover millions in lost revenue.

16+ Million in lost revenue returned to the client

Client

Ohio's Largest Healthcare Plan Provider

Industry

Healthcare

Timeline

4 Weeks

Custom Healthcare IT Solution making patient and doctor smile
Custom Healthcare IT Solution making patient and doctor smile
Custom Healthcare IT Solution making patient and doctor smile

Project Overview

Smart Data partnered with a leading Medicaid provider to enhance their Nursing Facility Level of Care (NFLOC) Historic File process. Initially brought on to implement a retroactive code update required by the Ohio Department of Medicaid (ODM), our team quickly identified deeper systemic issues in the existing data pipeline that were silently leaking revenue.

Project Challenge

The legacy NFLOC system wasn’t equipped to handle retroactive eligibility data, causing claims mismatches and unclaimed reimbursements. While addressing the ODM update, our team noticed patterns that indicated broader issues—data discrepancies that had gone undetected for years.

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Project Approach

Conducted a deep-dive analysis of historical claims data

Conducted a deep-dive analysis of historical claims data

Conducted a deep-dive analysis of historical claims data

Identified inconsistencies and file structure gaps

Identified inconsistencies and file structure gaps

Identified inconsistencies and file structure gaps

Sent correction files to the state, triggering large-scale revenue recovery

Sent correction files to the state, triggering large-scale revenue recovery

Sent correction files to the state, triggering large-scale revenue recovery

Delivered a platform rewrite to harden future processes against further loss

Delivered a platform rewrite to harden future processes against further loss

Delivered a platform rewrite to harden future processes against further loss

Project Results

$16M+ recovered in previously unclaimed Medicaid revenue
Legacy platform rewritten for long-term data integrity
Reduced future risk through process automation and validation controls
Our Work

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