After a Medicaid health plan won a major contract, it had to investigate and self-report specific types of incidents, using data from nearly every internal database. Smart Data built the system that does it, on time and under budget.
A Medicaid health plan was growing fast. After it landed a major new contract, it had to investigate and self-report specific types of incidents to third-party oversight groups, and a software problem stood in the way.
The members behind those reports include some of the most vulnerable people the plan serves, so the reporting had to be complete, accurate and on time from the first day of the contract.
Delivered on time and under budget
The plan stayed compliant and met its expansion goals through the launch
Its incident reporting surpassed industry peers, in the incidents reported and in the quantity and quality of the data provided
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