Data Sync Between Salesforce and Epicor
Yaskawa Motoman partnered with Smart Data to replace its unreliable integration between Epicor and Salesforce. The result was a faster, more stable connection delivered on time, under budget, and with enhanced maintainability for internal teams.
Client
Yaskawa Motoman
Industry
Manufacturing
Engagement Type:
Hybrid Offshore Model
Project Overview
Yaskawa Motoman, the second-largest robotics company in the Americas, needed a more reliable way to integrate its ERP system, Epicor, with Salesforce. The company’s previous integration was error-prone, slow, and difficult to update. Even minor changes required weeks of effort. Motoman engaged Smart Data to rebuild the connection from the ground up using a more scalable and maintainable approach.
Project Challenge
Motoman’s existing Salesforce-Epicor integration presented multiple problems:
Data syncs between systems could take up to 10 minutes
Frequent sync failures and errors disrupted operations
The system was brittle and costly to maintain
Updates or small changes required long development cycles
The offshore development team had to learn Epicor and navigate time zone differences
Despite these challenges, the timeline was tight, and the solution had to be ready quickly and reliably.
Project Approach
Smart Data used an Agile methodology based on Scrum to keep the project focused and flexible. The team structure and collaboration included:
While developers had prior Salesforce and integration experience, learning Epicor was part of the ramp-up. The team followed a strict process to minimize rework and reduce risk.
Project Results
6% under budget
Project completed one week early
Key Technologies
Key technologies included Salesforce Sales Cloud, Apex, custom API integrations, and Epicor ERP connectivity. The team also used Agile project tools such as JIRA and Confluence and followed strict QA and deployment protocols for stability and performance.
