Sync Time Cut from 10 Minutes to 10 Seconds for Yaskawa
Yaskawa Motoman partnered with Smart Data to replace its unreliable integration between Epicor and Salesforce. The result was a faster, more stable connection delivered on time, under budget, and with enhanced maintainability for internal teams.
Client
Yaskawa Motoman
Industry
Manufacturing
Engagement Type:
Hybrid Offshore Model
Project Overview
Yaskawa Motoman, the second-largest robotics company in the Americas, needed a more reliable way to integrate its ERP system, Epicor, with Salesforce. The company’s previous integration was error-prone, slow, and difficult to update. Even minor changes required weeks of effort. Motoman engaged Smart Data to rebuild the connection from the ground up using a more scalable and maintainable approach.
Project Challenge
Motoman’s existing Salesforce-Epicor integration presented multiple problems:
Data syncs between systems could take up to 10 minutes
Frequent sync failures and errors disrupted operations
The system was brittle and costly to maintain
Updates or small changes required long development cycles
The offshore development team had to learn Epicor and navigate time zone differences
Despite these challenges, the timeline was tight, and the solution had to be ready quickly and reliably.
Project Approach
Smart Data used an Agile methodology based on Scrum to keep the project focused and flexible. The team structure and collaboration included:
10 total development sprints
Daily Scrum, Sprint Planning, Review, Retrospective, and backlog grooming
Hybrid communication between onshore and offshore teams, scheduled for morning in Ohio and evening in India
Clear documentation for handoff and in-house testing
Direct collaboration with Motoman’s technical stakeholders to ensure alignment
While developers had prior Salesforce and integration experience, learning Epicor was part of the ramp-up. The team followed a strict process to minimize rework and reduce risk.
Project Results
Integration completed on time and under budget
New sync speed reduced from 10 minutes to under 10 seconds
System is now stable, maintainable, and easier for internal teams to support
Delivered with additional features ahead of schedule
Motoman expressed intent to work with the same team again
6% under budget
Project completed one week early
Key Technologies
Key technologies included Salesforce Sales Cloud, Apex, custom API integrations, and Epicor ERP connectivity. The team also used Agile project tools such as JIRA and Confluence and followed strict QA and deployment protocols for stability and performance.
