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Sync time cut from 10 minutes to 10 seconds for Yaskawa

Smart Data rebuilt Yaskawa Motoman's Salesforce-to-Epicor integration, cutting sync time from 10 minutes to under 10 seconds. It was delivered ahead of schedule and under budget.

Built onSalesforceEpicor

Industry
Manufacturing
Engagement
Integration
A robotic arm working in an automated production cell

Yaskawa Motoman needed a more reliable way to integrate its ERP system, Epicor, with Salesforce. The company’s previous integration was error-prone, slow and difficult to update. Even minor changes required weeks of effort. Motoman engaged Smart Data to rebuild the connection from the ground up using a more scalable and maintainable approach.

The challenge

Motoman’s existing Salesforce-Epicor integration presented multiple problems:

  • Data syncs between systems could take up to 10 minutes
  • Frequent sync failures and errors disrupted operations
  • The system was brittle and costly to maintain
  • Updates or small changes required long development cycles
  • The offshore development team had to learn Epicor and navigate time zone differences

All of this had to be fixed on a tight timeline.

Orange industrial robot arms on a factory assembly line

The solution

Smart Data used an Agile methodology based on Scrum to keep the project focused and flexible. The team structure and collaboration included:

  • 10 total development sprints
  • Daily Scrum, Sprint Planning, Review, Retrospective and backlog grooming
  • Hybrid communication between onshore and offshore teams, scheduled for morning in Ohio and evening in India
  • Clear documentation for handoff and in-house testing
  • Direct collaboration with Motoman’s technical stakeholders to ensure alignment

While developers had prior Salesforce and integration experience, learning Epicor was part of the ramp-up. The team followed a strict process to minimize rework and reduce risk.

The results

  • Completed one week early and 6% under budget, with additional features

  • New sync speed reduced from 10 minutes to under 10 seconds

  • System is now stable, maintainable and easier for internal teams to support

  • Motoman expressed intent to work with the same team again

Client

Industry

Manufacturing and industrial

Platform and technology

Related services

ERP and enterprise integrationManufacturing

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  2. An engineer looks at what’s running

    Scope comes from your systems as they are, before anything is priced.

  3. You get a written proposal

    Covering scope, team, approach and price.

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