SAP Salesforce Integration
Smart Data helped enosix integrate Salesforce with SAP to give sales reps immediate access to live pricing and inventory data. By bridging the gap between CRM and ERP, the solution streamlined quoting, improved order accuracy, and eliminated costly manual steps across the sales process.
Project Overview
Enosix is an SAP integration platform that delivers real-time connectivity between SAP systems and modern front-end tools like Salesforce. As the company grew, it needed a more responsive and reliable integration between Salesforce and SAP to better serve its users and customers. Enosix partnered with Smart Data to modernize its internal Salesforce platform and unlock real-time access to SAP data, including pricing, inventory, and sales documents. The project focused on improving quoting accuracy, reducing manual errors, and enhancing the efficiency of sales reps across the organization.
Project Challenge
Before working with Smart Data, enosix faced several technical and workflow challenges:
Sales reps could not access live SAP pricing or inventory from within Salesforce
Manual steps and workarounds caused delays and quoting errors
Separate systems led to inconsistent data and limited automation
Product configurations and quoting lacked control and visibility
Integration limitations blocked scalability and reporting accuracy
These issues affected both internal productivity and the customer experience, and required a solution that could connect Salesforce to SAP in a seamless, scalable way.
Project Approach
Smart Data developed and deployed a custom integration strategy using enosix’s existing SAP connector architecture. The solution included:
SAP detail views and customer data panels inside Salesforce
Embedded pricing and configuration tools with real-time simulation
Live document sync between SAP and Salesforce, including quotes, orders, invoices, and delivery information
Custom Apex, Lightning Web Components, and Aura components for UI and automation
Seamless product sync using enosix Transact Apps for customer and material data
Support for complex CPQ use cases, including variant configuration and external SAP simulation tools
Smart Data worked closely with both enosix’s internal teams and platform tools to ensure minimal disruption while unlocking powerful new capabilities.
Project Results
The new integration enabled SAP transactions to be created directly from Salesforce, including quotes, orders, and contracts. Data consistency was significantly improved, helping streamline operations while reducing support time and manual entry.
Key Technologies
Salesforce Sales Cloud, Commerce Cloud, and CPQ, along with Apex, Lightning Web Components, Aura components, and custom flows. The solution also used the Enosix SAP connector, external CPQ configurators, HL7-style data sync, AWS cloud infrastructure, and development tools like JIRA, Bitbucket, and GitHub.
