Real-time visibility and safer field operations for Schindler

To meet these needs, the solution involved the development of a native mobile application specifically designed for iPads. This application seamlessly integrated Schindler’s parts catalog and provided easy access to a web portal dedicated to the iPad application. This web portal facilitated convenient updates of specific components without requiring the deployment of new versions of the mobile app. By incorporating these features, the overall efficiency, productivity and effectiveness of the field supervisors’ operations were significantly improved.

Upon the successful implementation of the mobile solution developed by Smart Data, Schindler was able to significantly improve their field service operations. The native mobile application for iPads not only optimized workflow management but also enhanced the safety measures for field technicians. It allowed supervisors to make real-time decisions, thus drastically reducing service times and improving operational efficiency. Our solution effectively enabled Schindler to streamline the process of parts ordering, resulting in faster response times and more accurate forecasting.