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Smart Data
A clinical team gathered round a laptop

Healthcare

Healthcare software and data systems held to HIPAA

Member, pharmacy and clinical systems for health plans, pharmacy services providers and clinical software companies, built and supported by Smart Data, some of them for more than a decade.

Who we work with in healthcare

  • Health plans and Medicaid managed care

    Member apps, care and assessment platforms, claims data and engineering teams for a Medicaid health plan we have supported for more than ten years.

  • Pharmacy services

    Four migrated programs at a pharmaceutical services provider, held to one data quality standard.

  • Clinical and healthcare software

    Clinical documentation, transcription and e-signature products for healthcare software companies, several of them in production for over a decade.

  • In-home care

    Care management platforms that let field teams assess and support people at home, online or offline.

Where healthcare work starts

Where healthcare engagements start

Most healthcare engagements begin with one of three problems. Each one is a different first conversation.

  • 01 · Data quality

    Data you cannot trust is costing you claims

    Gaps in eligibility, assessment and claims data often go unnoticed because nothing technically fails. We trace where records break, fix the pipeline and put monitoring on it so the loss does not come back.

  • 02 · Custom platforms

    A vendor tool no longer fits the program

    When a third-party system costs more every year and still forces workarounds, we build the platform around your workflows, on the deadline the state sets.

  • 03 · AI and automation

    AI is on the roadmap and PHI is in the data

    Before an assistant goes near patient or member data, we decide what it may read, who reviews its output and how every answer traces back to a record.

What we build

Healthcare systems we build and support

Custom software and data platforms for clinical and administrative work, from first build to long-term support.

Care and case managementCare, case and claims

Care and case management

Platforms for care plans, field assessments and treatment tracking, with offline access for in-home and remote care teams.

    • Care plans
    • Field assessments
    • Offline access
    Application development
    Member and patient appsPortals and progressive web apps

    Member and patient apps

    HIPAA-governed web portals and progressive web apps for members, patients and providers, including single apps that replace separate mobile and portal builds.

      • Web portals
      • Progressive web apps
      • Single app builds
      Application development
      Healthcare data and analyticsFabric, Databricks or Snowflake

      Healthcare data and analytics

      Pipelines, warehousing and reporting that bring claims, eligibility and clinical data into one governed place your teams can query.

        • Microsoft Fabric
        • Databricks
        • Snowflake
        Data engineering
        Data quality and governanceMonitored pipelines

        Data quality and governance

        Monitored pipelines, onboarding standards and documentation that keep migrated programs reliable long after the migration ends.

          • Monitored pipelines
          • Onboarding standards
          • Documentation
          Data governance
          Integration and modernizationHL7 and APIs

          Integration and modernization

          Older clinical and administrative systems moved onto current platforms and connected through HL7 and APIs, without disrupting the people who use them.

            • HL7
            • APIs
            • Legacy modernization
            Enterprise integrations
            AI and automationOn your own data, reviewed

            AI and automation

            AI on governed patient and member data: answers that trace back to the record they came from, document search with sources cited and workflow automation, with a person in the loop wherever a decision touches care.

              • Governed data
              • Human review
              • Workflow automation
              AI on your data

              Governance first

              Patient data is governed before anything is built on it

              Every system we build for healthcare is held to HIPAA from the first design decision. When a program adds analytics or AI, the same data handling rules apply, and they are agreed in writing before the work starts.

              Data governanceAI Enablement Guide

              • Access matches the person asking

                Each user, report or assistant sees only the records that person is allowed to see.

              • Answers come from approved sources

                Anything a system generates cites the record it came from.

              • Every request is logged

                Who asked, what was read and what was returned.

              How we deliver

              Pick the model that fits the program

              Server racks in a data center crossed by streaks of light

              Support for the systems your business runs on

              Monitoring, fixes, updates and enhancements on a monthly plan, with response times set by priority from P1 to P4.

              • Applications, data pipelines and backend processes, legacy systems included
              • Structured monthly support with clear deliverables
              • Includes monitoring, bug fixes and performance updates
              View delivery model
              1. Step 1

                Find the right fit

                A scoped project, engineers added to your team or a direct hire. We help you decide.

              2. Step 2

                Assemble the team

                Onshore, offshore or a mix, matched to your timeline, stack and budget.

              3. Step 3

                Start inside your systems

                We work within your environments, your review process and your compliance rules.

              4. Step 4

                Deliver and adjust

                Regular demos and check-ins, with room to change course when the program changes.

              Case studies

              More healthcare work

              Health plans, pharmacy services and clinical software, in production and in use.

              A clinician holding a tablet

              From our healthcare clients

              “We needed a partner, not a vendor. I wanted to pick up the phone and speak with someone who understood my business and the technologies I worked with.”
              Health plan executiveMedicaid health plan

              Questions

              What healthcare teams ask us first

              Talk to us about scope
              What kinds of healthcare organizations do you work with?

              Health plans and Medicaid managed care organizations, pharmaceutical services providers, clinical documentation and healthcare IT companies, and in-home care providers. Most have systems already in production that the new work has to fit around.

              Can you work with the systems we already run?

              Yes. We build on or integrate with care, case and claims management systems, connect clinical systems through HL7 and APIs and modernize older applications without a disruptive go-live.

              How do you handle PHI and HIPAA requirements?

              Every healthcare system we build is held to HIPAA from the first design decision. Each person, report or assistant sees only the records it is allowed to see, requests are logged and the data handling rules are agreed in writing before the work starts.

              Where does AI fit in a healthcare program?

              After the data is ready. We start with data readiness and governance, then pilot on your own data with defined access and a human review step before anything reaches patients or members.

              Do you support what you build after launch?

              Yes. Through managed services we own monitoring, support and upgrades after launch. When you need more hands, our engineers work inside your team.

              Industries

              Other industries we work in

              Next step

              Bring us the program and the deadline

              1. A short call about the program

                What runs today, which rules it answers to and the date the state or the business has set.

              2. An engineer looks at what’s running

                Scope comes from your systems as they are, before anything is priced.

              3. You get a written proposal

                Covering scope, team, approach and price.

              info@smartdata.net(937) 886-9166

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