How we deliver
Our delivery models
Managed services for the systems that have to stay running, scoped projects we deliver end to end, engineers who join your team and help hiring permanent staff. Each one draws on onshore, offshore or hybrid teams, depending on the work.
Compare the models
How the four models compare
When each one fits, who owns the work, how involved your team is and how it is billed.
Managed services
- What it is
- Our team manages some or all aspects of your platform for you.
- When to choose it
- You want someone else to support and maintain an application or platform.
- Your involvement
- Lower. You set priorities and service levels; Smart Data handles monitoring, support and updates.
- Project ownership
- Smart Data. We own the deliverables, you review the outcomes.
- Billing model
- Usually a monthly contract, set by the systems covered and the response times.
- Best for
- Application or platform maintenance and other managed service needs.
Scoped projects
- What it is
- A discrete set of work that Smart Data manages and delivers from beginning to end.
- When to choose it
- You have a specific project that you want estimated and executed by a partner.
- Your involvement
- Lower. You set the goals and review milestones; Smart Data plans, builds and delivers.
- Project ownership
- Smart Data. We own the deliverables, you review the outcomes.
- Billing model
- Time and materials or fixed bid. Both options come with up-front pricing.
- Best for
- Defined programs: modernization, migrations, new platforms.
Staff augmentation
- What it is
- Smart Data developers join your internal team for a period of time.
- When to choose it
- You need to supplement your team with specific skills for a period of time.
- Your involvement
- High. You manage the project, we provide expert talent.
- Project ownership
- You. Our people follow your lead.
- Billing model
- Monthly contract.
- Best for
- Addressing temporary gaps, scaling quickly, avoiding hiring delays.
Contract-to-hire or direct placement
- What it is
- Smart Data sources individuals for you to hire permanently.
- When to choose it
- You're adding permanent IT staff and want help finding the right people.
- Your involvement
- You interview the pre-screened candidates we present.
- Project ownership
- Shared. We source and screen candidates; you interview and make the call.
- Billing model
- A one-time placement fee, or a monthly contract during contract-to-hire.
- Best for
- Permanent hires screened before you meet them.
Why Smart Data
Change models without changing firms
Start with the model that fits today, and change it when the program changes, for example from a scoped project into managed services after launch.
Discovery and scope
A written scope and milestones
Build and launch
Your team reviews each milestone
Launch, then Managed services
Monitoring, fixes and updates on a monthly plan
Twenty years in production
Building and supporting enterprise software since 2006, from SAP integrations to data platforms on Microsoft Fabric and Databricks.
Platform and integration depth
Data platforms on Fabric and Databricks, ERP integration across SAP, NetSuite and Epicor, and AI built into the systems you already run.
Onshore, offshore or hybrid
Teams matched to your timeline, stack and budget, with the same standards for collaboration and quality.
The four models
Four ways to work with us
Support for the systems your business runs on
Monitoring, fixes, updates and enhancements on a monthly plan, with response times set by priority from P1 to P4.
- Applications, data pipelines and backend processes, legacy systems included
- Structured monthly support with clear deliverables
- Includes monitoring, bug fixes and performance updates
Step 1
Find the right fit
A scoped project, engineers added to your team or a direct hire. We help you decide.
Step 2
Assemble the team
Onshore, offshore or a mix, matched to your timeline, stack and budget.
Step 3
Start inside your systems
We work within your environments, your review process and your compliance rules.
Step 4
Deliver and adjust
Regular demos and check-ins, with room to change course when the program changes.
In practice
One engagement for each model
Managed services
Sage 100 and Sage IntacctA dedicated managed services line for Nuvei’s ERP integrations.Read the case studyScoped projects
for the Salesforce to Epicor sync, down from 10 minutes, delivered a week early.Read the case studyStaff augmentation
an offshore center built for Winsupply, staffed with RPG, Java, Angular and QA engineers.Read the case studyDirect placement
Contract-to-hire or direct hireCandidates technically screened by engineers from our own delivery teams before you meet them.Direct placementNext step
Tell us what you need, and we'll suggest the model
A project to scope, engineers to add to your team or a role to fill. One conversation covers all of it.
A short call about the work
What you need, the timeline and which model fits.
An engineer looks at what’s running
Scope comes from your systems as they are, before anything is priced.
You get a written proposal
Covering scope, team, approach and price.