Offshore IT Solutions – Case Study
A Strategic IT Partnership Empowering Global Expansion
Winsupply, a leading company in wholesale distribution for residential and commercial construction, aimed to increase its global operational presence through a new Global Development Centre (GDC) in Hyderabad. Winsupply’s ambitious plans required a significant expansion of its IT department, aiming to onboard more than 100 IT engineers over the course of two years. Winsupply partnered with Smartdata to achieve their goals, and they have been collaborating for more than two years. The partnership has allowed the companies to leverage each other’s strengths and resources to deliver high-quality software solutions. This case study examines how Smart Data was able to help Winsupply expand its IT capabilities through its offshore development center in Hyderabad, India.
“Winsupply has partnered with Smart Data to augment our software development teams for many years. More recently, our partnership has expanded on a worldwide scale to meet ever growing business demands. Smart Data offers more than the typical staff augmentation or software development company. They go beyond just delivering our projects or expanding our teams. For Winsupply, they have gone above and beyond. Rather than just delivering our projects, their team has taken a step further by providing mentorship and training to our developer and project teams. We have a relatively mature SDLC methodology, but we continually work with Smart Data to tweak and get exposure to new ideas. Smart Data has facilitated workshops to expose our teams to alternative SDLC processes. Smart Data works within our local community sponsoring lunch and learns which goes to show you how dedicated they are to introduce your team to new concepts. We share problems and project solutions together to see if they can be applied for both of our customers. Smart Data is flexible and a good partner to work with when you’re trying to solve your company’s unique business problems.”
Winsupply Inc. has recently inaugurated its new Global Development Centre (GDC) in Hyderabad and has announced plans to expand its team to over 100 IT engineers in the next two years as part of the initial phase. Headquartered in Dayton, Ohio, Winsupply holds a majority equity stake in more than 650 companies throughout the United States.
In 2022, Winsupply’s projected revenue exceeded $7 billion, marking a remarkable growth rate of over 20% annually for the past two years. With an ambitious hiring strategy, Winsupply aims to kickstart its operations in collaboration with Smartdata, while also expressing enthusiasm for the ongoing partnership with their global operations based in Hyderabad.
The Problem and Solution:
Winsupply needed help from a reliable development partner to expand its IT capabilities. Creating an offshore team, particularly in a new location such as Hyderabad, can be a daunting task. The process involves not just recruitment, but also setting up a conducive work environment, establishing efficient business processes, and ensuring seamless integration with existing operations. Smart Data was able to provide access to the technical resources and expertise required to build an offshore development centre in Hyderabad. The team at SmartData helped Winsupply create, grow, and sustain the new software development operations by providing skilled engineers, training programs, mentorship, workshops, problem-solving support, and project management.
Over the span of a year, Smart Data accomplished several milestones for Winsupply. They successfully recruited over 40 talented individuals for the offshore team, established a comprehensive offshore facility, and implemented robust business processes. Furthermore, they have plans for future expansion. The offshore team is currently focused on developing solutions in five different domains: ops IT, inventory, marketing IT, accounts receivable, and accounts payable. SmartData also equipped Winsupply with cutting-edge technologies. The team’s technological expertise includes AS400, RPG, DB2, Java, Angular, and Selenium for QA automation. This partnership extended beyond staff augmentation, as Smart Data provided mentoring and training to Winsupply’s developer and project teams. The successful execution of this project underlines Smart Data’s role as not just an IT service provider – but as a strategic IT partner for Winsupply.
This case study showcases the transformative power of a strategic partnership. Smart Data’s role in Winsupply’s successful expansion serves as a testament to its commitment to customer success, its flexibility to adapt to unique business needs, and its ability to deliver beyond expectations.
Good support from management: With the management support and encouragement when team had faced struggles due to limited technical knowledge and slowly client got confidence about team improvement.
Post deployment support: The Post deployment support as discussed above is the added advantage they got from us.
Successful on-time delivery: Finally, as an outcome the project succeeded to be delivered on time to their client having them happy with quality and functionalities required.
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