---
title: "Salesforce Epicor Integration Case Study | Smart Data"
url: https://www.smartdata.net/case-studies/yaskawa-motoman-salesforce-integration
description: "Smart Data rebuilt Yaskawa Motoman's Salesforce-to-Epicor integration, cutting sync time from 10 minutes to under 10 seconds, ahead of schedule."
source: "Smart Data (smartdata.net). Markdown copy of the page; the HTML page is canonical."
---

# Sync time cut from 10 minutes to 10 seconds for Yaskawa

Smart Data rebuilt Yaskawa Motoman's Salesforce-to-Epicor integration, cutting sync time from 10 minutes to under 10 seconds. It was delivered ahead of schedule and under budget.

Built on [Salesforce](https://www.smartdata.net/services/enterprise-integrations) [Epicor](https://www.smartdata.net/services/enterprise-integrations)

Industry

Manufacturing

Engagement

Integration

Yaskawa Motoman needed a more reliable way to integrate its ERP system, Epicor, with Salesforce. The company’s previous integration was error-prone, slow and difficult to update. Even minor changes required weeks of effort. Motoman engaged Smart Data to rebuild the connection from the ground up using a more scalable and maintainable approach.

## The challenge

Motoman’s existing Salesforce-Epicor integration presented multiple problems:

- Data syncs between systems could take up to 10 minutes
- Frequent sync failures and errors disrupted operations
- The system was brittle and costly to maintain
- Updates or small changes required long development cycles
- The offshore development team had to learn Epicor and navigate time zone differences

All of this had to be fixed on a tight timeline.

## The solution

Smart Data used an Agile methodology based on Scrum to keep the project focused and flexible. The team structure and collaboration included:

- 10 total development sprints
- Daily Scrum, Sprint Planning, Review, Retrospective and backlog grooming
- Hybrid communication between onshore and offshore teams, scheduled for morning in Ohio and evening in India
- Clear documentation for handoff and in-house testing
- Direct collaboration with Motoman’s technical stakeholders to ensure alignment

While developers had prior Salesforce and integration experience, learning Epicor was part of the ramp-up. The team followed a strict process to minimize rework and reduce risk.

## The results

Completed one week early and 6% under budget, with additional features

New sync speed reduced from 10 minutes to under 10 seconds

System is now stable, maintainable and easier for internal teams to support

Motoman expressed intent to work with the same team again

Client

Manufacturing and industrial

Platform and technology

- [Salesforce](https://www.smartdata.net/services/enterprise-integrations)
- [Epicor](https://www.smartdata.net/services/enterprise-integrations)

## Working on something similar?

Tell us what you are building and what it has to connect to. Here is what happens after you reach out.

### A short call about the work

What runs today, what needs to change and the date you are working toward.

### An engineer looks at what’s running

Scope comes from your systems as they are, before anything is priced.

### You get a written proposal

Covering scope, team, approach and price.

[info@smartdata.net](mailto:info@smartdata.net) [(937) 886-9166](tel:+19378869166)