--- title: "Multi-Tenant Order Management for InnoMark | Smart Data" url: https://www.smartdata.net/case-studies/multi-tenant-order-management-innomark description: "Smart Data built a multi-tenant Angular and .NET Core order management platform for InnoMark, integrated with EFI PrintStream for self-service ordering." source: "Smart Data (smartdata.net). Markdown copy of the page; the HTML page is canonical." --- # A multi-tenant storefront and order management system for retail signage and marketing Smart Data designed and built a modern, multi-tenant Angular and .NET Core order management platform for InnoMark, integrated directly with their EFI PrintStream ERP and CRM system to give retail customers self-service inventory and ordering. Built on.NET CoreAngular Industry Retail marketing and signage Engagement Custom Development Timeline 6-8 month build InnoMark serves multiple retail customers who need to track and request inventory for their store-level marketing and signage. The existing order workflow required customer-side teams to call or email InnoMark whenever they needed to check inventory or place a request. That worked at low volume but didn’t scale. Retail marketing teams needed self-service access to their own inventory and a way to place orders directly through a modern interface. Smart Data built a multi-tenant Angular and .NET Core platform that surfaces each retail customer’s inventory, order history and user list from a single codebase, integrated directly with InnoMark’s EFI PrintStream ERP and CRM system. ## The challenge InnoMark’s call-and-email order workflow had hit its limits. Four problems shaped the platform design: - Retail customers had to call or email InnoMark to check inventory or place orders, which didn’t scale - Each retail customer is a tenant with their own products, users, order history and pricing, so the platform had to be multi-tenant from day one - The platform had to integrate with InnoMark’s existing third-party ERP and CRM system (EFI PrintStream) where the real inventory and order data lived - Retail marketing teams needed access from desktops in the office, tablets in the back room and phones on the floor without separate apps The complication wasn’t the storefront UI; it was building a multi-tenant data model that kept each customer’s data isolated while integrating cleanly with a single shared ERP backend. ## The solution Smart Data partnered with InnoMark’s product owner and SQA team. A small team executed the build: one Smart Data .NET developer and one Angular and UI/UX developer, alongside InnoMark’s product owner and software QA engineer. ### Key implementation highlights - Multi-tenant data model keeping each retail customer’s products, users, order history and pricing isolated within a single codebase - Direct integration with EFI PrintStream for live inventory reads and order writes against the existing ERP and CRM, with no shadow database - Angular front end designed around how retail marketing teams actually shop for signage: by store, by campaign, by product type - .NET Core service layer orchestrating multi-tenant access and ERP integration - Progressive web architecture delivering desktop, tablet and mobile experiences from a single codebase - Modern, attractive storefront UI closer to a B2B ecommerce experience than a back-office order form - No parallel data, no sync drift between the platform and EFI PrintStream The pattern is common across mid-market manufacturing and distribution: an existing ERP or CRM system handles the core business reliably, but the customer-facing experience is missing or stuck in legacy tooling. The right move is rarely to replace the back-end. It’s to build a modern, multi-tenant front end that integrates cleanly through APIs. ## The results Once the platform shipped, four things changed for InnoMark and its retail customers: Self-service multi-tenant access replaced the manual phone-and-email ordering workflow Each retail customer got their own inventory, order history and user list from a single shared codebase Clean EFI PrintStream integration kept the platform free of parallel data and sync drift A scalable customer-facing channel landed without disrupting the ERP and CRM systems already running the business A small two-developer Smart Data team plus a focused InnoMark counterpart shipped a multi-tenant retail platform in 6-8 months. The architecture pattern of building a modern multi-tenant front end on top of an existing ERP backend is repeatable across mid-market manufacturing and distribution. Client Retail and distribution Platform and technology - Angular - .NET Core - Microservices ## Working on something similar? Tell us what you are building and what it has to connect to. Here is what happens after you reach out. ### A short call about the work What runs today, what needs to change and the date you are working toward. ### An engineer looks at what’s running Scope comes from your systems as they are, before anything is priced. ### You get a written proposal Covering scope, team, approach and price. [info@smartdata.net](mailto:info@smartdata.net)[(937) 886-9166](tel:+19378869166)