---
title: "eDoc Remote Solutions Modernization Case Study | Smart Data"
url: https://www.smartdata.net/case-studies/modernizing-edocs-remote-solutions
description: "Smart Data helped eDoc modernize its Onboard, Scriptus, Mobile and eSign platforms with Laravel, AWS and Flutter for scalable, compliant remote healthcare work."
source: "Smart Data (smartdata.net). Markdown copy of the page; the HTML page is canonical."
---

# Faster onboarding and field transcription for eDoc

Smart Data helped eDoc modernize Onboard, Scriptus, Mobile and eSign platforms using Laravel, AWS and Flutter to deliver scalable and compliant healthcare solutions for remote operations.

Built on AWS Flutter Laravel

Industry

Healthcare IT

Engagement

Custom Development

Timeline

Multi-phase engagement (ongoing enhancements)

Edoc, a Cincinnati-based pioneer in remote work solutions since 1997, delivers a suite of cloud-based tools to support virtual business operations. As the demand for remote healthcare solutions grew, Edoc needed to modernize its product ecosystem, including Onboard, Scriptus, Scriptus Mobile and eSign, to better serve its clients and scale for future growth.

Smart Data engaged with Edoc to deliver major updates across all four platforms. Our work included multi-tenant architecture consolidation, new feature development, performance optimization and regulatory compliance updates. Technologies used included Laravel, MySQL, Flutter, AWS and native iOS development.

The relationship has run for nearly ten years. The same small team, two Smart Data developers working with eDoc’s product owner, has built and extended all four products over that time.

## The challenge

Edoc’s platforms were increasingly limited by legacy architecture and missing functionality.

- Onboard lacked proper multi-tenancy support and required enhanced role-based access and document version control.
- Scriptus (web) needed a more intuitive admin interface, automated job assignment and better migration support from legacy systems.
- Scriptus Mobile had an unfinished iOS application requiring deployment-ready features for medical transcription.
- eSign demanded a competitive, UETA-compliant platform that supported multiple tenants and customizable signature workflows.

The challenge was not only technical but operational: deliver scalable solutions that integrate with external systems while improving usability across a fully remote client base.

## The solution

Smart Data deployed a cross-functional team to support each platform in parallel:

- Edoc Onboard: Unified all clients onto a single server and added robust multi-tenancy and permission logic. We integrated CyberPay Online, implemented I-9 compliance and added versioning for forms and documents.
- Scriptus (Web): Enhanced job pool logic, automated assignments, improved user/admin experience and migrated clients from a legacy system. Added payroll, invoicing and turnaround-time reporting, transcribed reports that export to PDF, Word or XML, and an EMR integration for a new client account.
- Scriptus Mobile App: Finalized the iOS app to support custom dictation, playback, transcription editing and push notifications, delivering a mobile-first transcription experience.
- Edoc eSign: Built a white-labeled, UETA-compliant e-signature platform. Each tenant gets its own domain and logo; documents carry multiple signers and field types, including drawn signatures and initials; every signing stage sends a notification. It runs on AWS, with Stripe for billing.

## The results

Smart Data delivered an end-to-end modernization of eDoc’s digital suite, enabling the company to remain a leader in healthcare remote services.

Streamlined onboarding with enhanced logic and HRIS integration

Improved job processing with automation and better administrative tools

Faster mobile transcription through an intuitive iOS app

Efficient, compliant e-signatures with robust multi-tenant support

Client

Healthcare

Platform and technology

- AWS
- Flutter
- MySQL
- Laravel

## Working on something similar?

Tell us what you are building and what it has to connect to. Here is what happens after you reach out.

### A short call about the work

What runs today, what needs to change and the date you are working toward.

### An engineer looks at what’s running

Scope comes from your systems as they are, before anything is priced.

### You get a written proposal

Covering scope, team, approach and price.

[info@smartdata.net](mailto:info@smartdata.net) [(937) 886-9166](tel:+19378869166)