---
title: "Medicaid Incident Reporting System | Smart Data"
url: https://www.smartdata.net/case-studies/incident-reporting-system-medicaid
description: "Smart Data built an incident reporting system for a Medicaid health plan that pulls from nearly every internal database, delivered on time and under budget."
source: "Smart Data (smartdata.net). Markdown copy of the page; the HTML page is canonical."
---

# Incident reporting for a new Medicaid contract, delivered on time and under budget

After a Medicaid health plan won a major contract, it had to investigate and self-report specific types of incidents, using data from nearly every internal database. Smart Data built the system that does it, on time and under budget.

Industry

Healthcare

Engagement

Custom Development

A Medicaid health plan was growing fast. After it landed a major new contract, it had to investigate and self-report specific types of incidents to third-party oversight groups, and a software problem stood in the way.

The members behind those reports include some of the most vulnerable people the plan serves, so the reporting had to be complete, accurate and on time from the first day of the contract.

## The challenge

- The reports needed data from nearly every internal database the plan ran
- Oversight groups outside the plan had to receive the information, in the form they required
- The plan had to stay compliant while it launched a new program and grew

## The solution

- Built a fast, reliable system that pulls the required data from every source
- Delivered the information to the third-party oversight groups
- Worked to the contract’s launch, so reporting was ready when the program went live

## The results

Delivered on time and under budget

The plan stayed compliant and met its expansion goals through the launch

Its incident reporting surpassed industry peers, in the incidents reported and in the quantity and quality of the data provided

Client

HealthcareInsurance

## Working on something similar?

Tell us what you are building and what it has to connect to. Here is what happens after you reach out.

### A short call about the work

What runs today, what needs to change and the date you are working toward.

### An engineer looks at what’s running

Scope comes from your systems as they are, before anything is priced.

### You get a written proposal

Covering scope, team, approach and price.

[info@smartdata.net](mailto:info@smartdata.net)[(937) 886-9166](tel:+19378869166)